Privacy Policy

Privacy Policy

Introduction

Welcome to https://thick-cut-tortilla-chips-on-the-border.chicagotortillachips.com (hereafter referred to as ‘Thick-Cut Tortilla Chips On The Border’, ‘we’, or ‘our’). We prioritize and respect your privacy by implementing robust practices to safeguard your personal data. This Privacy Policy explains our procedures for collecting, managing, and securing the information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or websites accessed via links on our site. These third-party services have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You utilize our applications, participate in online services, or browse our website as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. We communicate with you via email, phone calls, texts (SMS), or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers or credit card information for processing payments, but we store only encrypted financial data.
  4. Purchase Information: Product purchases made through our platform, including quantities, items, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other device-related data to enable push notifications and improve user experience.
  6. Location Data: Geographic location information provided by your browser or device when you interact with our services.
  7. Feedback and Reviews: Comments, ratings, and reviews left by users on our platform.
  8. Social Media Information: If you connect our services to your social media accounts, we may collect data from those platforms (e.g., name, profile picture, connections).
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, interactions with our digital services, and automated technologies, such as analytics tools. Additionally, third-party service providers may share personal data with us, adhering to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and utilizing its core features.
  • Preference Cookies: Remember user preferences, language settings, and customization options.
  • Analytics Cookies: Track website usage, analyze user behavior, and improve the performance of our platform.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data for legal requirements and business purposes, including:

  • Fulfilling product purchases and service requests.
  • Maintaining account activity records.
  • Complying with tax regulations and financial reporting obligations.
  • Conducting market research and improving our services.

Once the purpose of data collection is no longer required, we delete or anonymize it to protect your privacy.

Data Security

We implement robust security measures to safeguard your personal data:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children. If you believe we have collected such information by mistake, please contact us using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or submit a complaint, please reach out to our dedicated privacy team via the contact details provided below.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in our practices and legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: contact@thick-cut-tortilla-chips-on-the-border.chicagotortillachips.com
  • Postal Address: [Insert Address]